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PAMP TECHNOLOGIES career site
SUPPORT · Bengaluru, Kochi · Hybrid

IT Solution Analyst (3-7 yrs)

We are looking for brilliant minds to reinforce our teams in India. If you recognize yourself in this profile, we are looking forward to receiving your application!

ROLE:

 We are looking for a detail-oriented and proactive Technical Support Engineer to join our team, focused on supporting integrations and operations involving Murex and Findur systems. This role is critical in ensuring the reliability, performance, and smooth functioning of cloud-based financial data flows and infrastructure.

LOCATION : Bangalore/Kochi

EXPERIENCE REQ: 3-7 yrs

TECHNICAL SKILLS REQUIRED:

  • Experience supporting enterprise systems, preferably in financial services.
  • Good to have familiarity with Murex and/or Findur platforms is an added advantage.
  • Working knowledge of Microsoft Azure services (Functions, Service Bus) is desirable.
  • Strong troubleshooting and analytical skill
  • Prior experience in supporting Murex Application will be an added advantage.
  • Basic Understanding of DevOps, CI/CD pipelines, and cloud integration.
  • Excellent communication and documentation abilities.


RESPONSIBILITIES:

System Monitoring & Issue Resolution

  • Monitor data flows and system health across Murex and Findur integrations.
  • Identify and troubleshoot issues related to data transformation, mapping, and connectivity.
  • Ensure timely resolution of incidents and support to maintain high system availability.

Infrastructure Support

  • Provide operational support for cloud-based infrastructure, primarily on Microsoft Azure.
  • Assist in maintaining Azure services such as Functions, Service Bus, and Data Pipelines.

Coordination & Communication

  • Collaborate with Business Analysts, Testing, and Infrastructure teams to ensure smooth operations.
  • Support internal testing efforts by validating data and system behaviour.
  • Document support procedures, known issues, and resolution steps for knowledge sharing.

Monitoring & Reporting

  • Proactive monitoring with dashboards and alerts using Azure-native tools.
  • Track performance metrics and provide regular reports to stakeholders.
  • Proactively identify areas for improvement and recommend optimizations.

 

Department
SUPPORT
Role
ENGINEER - SUPPORT
Locations
Bengaluru, Kochi
Remote status
Hybrid

Life at PAMP Technologies

  • Career development

    Escalate your career growth with our dedicated programs. We also offer technical masterclasses to always be on top of the latest technology & trends.

  • Flexible working

    We value work-life balance and support flexible working solutions and parental leave.

  • Teambuilding activities

    Join our games committee or take part in our mind-boggling hackathons.

  • Birthday, Marriage and Birth Gift policy

    Your life's journey is also important to us. We celebrate your milestones by giving you a leave of absence and a gift.

  • Special celebrations

    We organise memorable events to celebrate birthdays, festive holidays and various other celebrations.

  • Corporate social responsibility program

    Two projects are selected on a yearly basis. All employees have the opportunity to pitch their ideas.

Workplace & culture

We are a diverse and inclusive team who are proud to be different. Our deep-rooted culture enables everyone to thrive. We want to innovate and be inspired by those around us. 

About PAMP TECHNOLOGIES

Co-workers About 70
SUPPORT · Bengaluru, Kochi · Hybrid

IT Solution Analyst (3-7 yrs)

We are looking for brilliant minds to reinforce our teams in India. If you recognize yourself in this profile, we are looking forward to receiving your application!

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